We typically do Early Bird promos every season, and we announce these on our social media accounts. Please follow us to stay updated!

Instagram @theglasshouseflowers

Facebook @theglasshouseflowers

All orders are considered final. We are unable to process changes to order details, addresses or card messages after your order has been confirmed as our logistics team will have already finalized the routing.

For peak season, we are unable to provide an exact time due to the volume of orders. However, we always target to get deliveries done around lunch time.

You will receive an automated notification via Email/SMS once our rider has successfully completed the delivery.

Unfortunately, our staff members cannot leave the booth unattended. Please come and pick up your orders directly at the booth.

Yes! We have a selection of fresh arrangements available at our pop-up booths. 🌸

To check real-time stock, you may message us at +63 917 932 1921 via Viber or WhatsApp. However, please note that our team is assisting customers at the booths, so replies may be delayed. For the best experience and most accurate selection, we highly recommend visiting our locations directly.

We follow a strict first-come, first-served policy and are unable to reserve items. Thank you for your patience!

To maintain the quality of our arrangements and ensure all pre-orders arrive on time, we are unable to accept same-day delivery requests during the Valentine's Day, Mother’s Day and Father's Day peak seasons. We allot our flowers and delivery slots weeks in advance to guarantee a seamless experience for our clients.

However, you can still get flowers! Please visit any of our pop-up booths announced through our Instagram account for on-the-spot purchases.

Our official same-day cut-off is 10:00 AM. Orders placed after this time will be scheduled for the next available delivery date.

Same-day or rush deliveries are not available during peak season.

Unfortunately, once payment is confirmed, all order details are considered final and cannot be amended to avoid production delays and mishaps.

Due to the perishable nature of our arrangements, we do not accept returns.

Orders may be cancelled before payment. After payment, cancellation requests are subject to review and are typically not allowed once materials have been purchased.

Flowers are products of nature. While we strive to match the website photos exactly, slight variations in bloom size or shade may occur. Rest assured, the value and overall aesthetic of your arrangement will always be maintained.

Fresh flowers last anywhere from 3-7 days depending on care, while preserved flowers last up to 5 years or more. For more info, please visit our Flower Care page.

Payment must be completed within 24 hours or by the next banking day. Unpaid orders may be automatically cancelled.

• Bank transfer (BDO, UnionBank, BPI, Metrobank)
• GCash
• Credit/Debit card
• PayPal (+6%)
• Cash upon order confirmation (COD not available)

Please check your Spam/Junk folder. If it’s still not there, please send a screenshot of your payment to our Viber/WhatsApp at +63 917 932 1921 so our team can verify it manually.

We offer free shipping within Metro Manila for orders ₱5,000 and above, and a starting rate of ₱500 for all other orders.

For peak season, our delivery fee starts at ₱500.

All arrangements are available for delivery within Metro Manila and nearby areas. Selected preserved arrangements are available for nationwide shipping. International shipping is not available at this time.

Yes! You may request for a specific delivery time for Metro Manila deliveries for a Priority Fee starting at 1,000 depending on the location, so our team can arrange a special delivery for your order.

However, the Priority Delivery Service is not available during peak season.

Our riders will attempt to contact the sender or recipient. If no one is available to receive the flowers, the arrangement will be left with building security or at the reception. If redelivery is required, an additional delivery fee will apply.

Only one discount code can be used per order and cannot be combined with other promotions.